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Terms of Service

The terms and conditions governing your access to and use of the Lexa platform and all associated services.

Last updated: 30 May 2026

01Acceptance of Terms

By accessing or using the Lexa platform (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our Services.

These Terms form a legally binding agreement between you and Lexa Labs Inc. If you use the Services on behalf of a company, you represent that you have authority to bind that entity.

02Description of Services

Lexa provides AI-powered legal tools including:

  • Contract analysis and risk assessment
  • AI-assisted contract generation
  • Legal research assistance
  • Case and matter management (Pro plan)
  • Client portal access
Important: Our Services are not a substitute for qualified legal advice. Always consult a licensed solicitor before making significant legal decisions.

03User Accounts

To access most features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your password
  • Notify us immediately of any unauthorised access
  • Not share your credentials with others
  • Not create accounts to abuse our Services

You are responsible for all activity under your account. We may terminate accounts that violate these Terms.

04AI Analysis Disclaimer

AI analysis is not legal advice and does not create a solicitor-client relationship.

You acknowledge that:

  • AI results may contain errors, omissions, or inaccuracies
  • Important contracts should always be reviewed by a qualified solicitor
  • Lexa is not responsible for decisions based on AI analysis results
  • The AI reflects Ghana law knowledge at the time of training but may not include the latest developments

By using analysis features, you accept full responsibility for how you use the results.

05Your Content

You retain ownership of all documents and content you upload (“Your Content”). By uploading, you grant Lexa a limited licence to process Your Content solely to provide the Services to you.

You represent and warrant that:

  • You have the right to upload and share the content
  • Your content does not violate any third-party rights
  • Your content does not contain illegal material
We do not use Your Content to train our AI models. See our Privacy Policy for details.

06Prohibited Uses

You may not use the Services to:

  • Upload illegal, defamatory, or third-party-infringing content
  • Reverse-engineer, scrape, or extract data from the platform
  • Use automated bots without our permission
  • Resell or sublicense access without authorisation
  • Impersonate another person or entity
  • Engage in any activity that harms the platform or other users
  • Violate any applicable Ghanaian law

Violations may result in immediate account termination.

07Payment Terms

Paid plans are billed in advance on a monthly or annual basis. All prices are exclusive of VAT.

TypeDetails
Free planNo payment required; subject to usage limits
Pro planBilled monthly or annually; cancel anytime
EnterpriseCustom billing terms agreed separately
Refunds14-day refund window for annual plans; monthly plans non-refundable
Failed payments3 retry attempts over 7 days before account suspension

We reserve the right to change pricing with 30 days' notice.

08Limitation of Liability

To the maximum extent permitted by Ghanaian law, Lexa shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from reliance on AI analysis results
  • Service interruptions or downtime
  • Unauthorised access resulting from your failure to protect credentials
Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

09Termination

Either party may terminate at any time. You may cancel via your account settings. We may suspend or terminate your account for Terms violations.

Upon termination:

  • Access to Services ceases immediately
  • Stored documents retained for 90 days, then permanently deleted
  • Outstanding fees remain due
  • Survival clauses remain in effect

10Governing Law

These Terms are governed by the laws of the Republic of Ghana. Any disputes shall be subject to the exclusive jurisdiction of Ghanaian courts.

We may modify these Terms at any time with 14 days' notice via email or in-app notification. Continued use after changes constitutes acceptance.

11Contact

TypeDetails
Legal querieslegal@neesimera.com
CompanyLexa Labs Inc., Accra, Ghana