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Cookie Policy

Cookie Policy

How Lexa uses cookies and similar tracking technologies — what we use, why, and how you can control them.

Last updated: 30 May 2026

01What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use a web application. They help the site remember information about your visit — such as your login status or preferences — making your next visit easier and the site more useful to you.

Similar technologies include local storage, session storage, and fingerprinting. This policy covers all such tracking technologies used by Lexa.

02How We Use Cookies

Lexa uses cookies for the following purposes:

TypeDetails
AuthenticationKeep you logged in between page loads and browser sessions.
SecurityDetect and prevent fraudulent activity and protect your account.
PreferencesRemember your settings, theme preferences, and language.
AnalyticsUnderstand how users interact with the platform so we can improve it.
We do not use advertising, remarketing, or third-party tracking cookies. You will never see Lexa-targeted ads on other websites.

03Types of Cookies We Use

Essential CookiesAlways Active

These cookies are strictly necessary for the platform to function. They cannot be disabled.

TypeDetails
lexa_sessionMaintains your authenticated session. Expires when you log out or after 30 days.
lexa_csrfProtects against cross-site request forgery attacks. Session-scoped.
lexa_prefsStores UI preferences (theme, sidebar state). Persists for 1 year.
Analytics CookiesOptional

These help us understand how the platform is used so we can improve it. All data is anonymised — we cannot identify you from analytics data.

TypeDetails
_lexa_analyticsAnonymised page view and feature usage tracking. 90-day expiry.
_lexa_perfPerformance timing data. Session-scoped.

04Third-Party Cookies

Some third-party services we use may set their own cookies:

TypeDetails
Stripe (payments)Stripe sets cookies for fraud prevention when you access payment pages. See Stripe's cookie policy.
CloudflareSets security cookies to protect against DDoS and bot traffic. These are essential.
We do not use Google Analytics, Facebook Pixel, Hotjar, or any advertising networks. No third-party tracking occurs on the Lexa platform.

05Managing Your Cookie Preferences

You have several options to control cookies:

  • Use Lexa's cookie banner to accept or decline optional analytics cookies
  • Configure your browser to block or delete cookies
  • Use your browser's private/incognito mode to prevent persistent cookies
  • Install a browser extension to block specific cookies
Note: Disabling essential cookies will prevent you from logging in or using core platform features. Analytics cookies can be safely disabled without affecting functionality.

To update your cookie preferences at any time, click the cookie icon in the bottom-left corner of the platform.

06Browser-Specific Instructions

To manage cookies directly through your browser:

TypeDetails
ChromeSettings → Privacy and security → Cookies and other site data
SafariPreferences → Privacy → Manage Website Data
FirefoxOptions → Privacy & Security → Cookies and Site Data
EdgeSettings → Cookies and site permissions → Cookies and site data

07Cookie Retention

Cookies are retained for the following periods:

TypeDetails
Session cookiesDeleted when you close your browser
Authentication cookies30 days (or until you log out)
Preference cookies1 year
Analytics cookies90 days

08Updates to This Policy

We may update this Cookie Policy from time to time. When we make significant changes, we will notify you via the cookie banner or by email at least 14 days before changes take effect.

The date at the top of this page indicates when it was last updated.

09Questions

TypeDetails
Emailprivacy@neesimera.com
Subject line"Cookie Policy Question"
Response timeWithin 14 business days